01685 873334 or 874000

Residential care

Residential care

Our 7 – bed residential home is based in an ideal location in the heart of the community of Aberaman with access to all local amenities. We support both men and women aged 18 – 65 living with mental health difficulties and mild learning disabilities, delivering a flexible service that is tailored to each individual’s needs, preferences and wishes. Our ethos revolves around promoting independence whilst making certain that people are treated with dignity and respect and are supported to achieve their goals.

24 – hour support is offered by motivated, knowledgeable and committed staff that are fully trained to deliver flexible support and respond in a caring and dignified manner to meet individual needs. Respite services are also offered for those in need of more short – term support.

At the home, we believe that variety and enjoyable activities are central to a fulfilling life. As such, we regularly hold events such as parties, discos, quizzes and bingo nights in addition to frequent day trips and outings. All service user’s wishes, ideas and suggestions are heard and planned during monthly ‘Choices Meetings’ encouraging social interaction and a sense of belonging.

Rooms are spacious, well – equipped and decorated to individual preference, keeping our caring environment as ‘home – like’ as possible.

The Service Users’ Room

We are keen to make our caring environment as “home-like” as possible. However, there are compromises that have to be made in that we are also a workplace and, therefore, are subject to various legal obligations and duties of care. These responsibilities can sometimes seem conflicting and we aim to manage them carefully and sensitively.

The Registered Manager is advised of omissions when the responsible individual person has completed an inspections in order that the Registered Manager can put in place remedial actions. These inspections are kept on file together with their remedial actions so that the Registered Manager can be satisfied omissions have been remedied quickly and thoroughly.

The contents of the Service User’s room include:
  • The bed is at least 900mm wide
  • The bed is clean and comfortable
  • The bed is in good working condition
  • The bed can easily be accessed from both sides
  • Bed linen is clean and in good condition
  • Bed linen is regularly changed
  • At least one side of the bed has bedside lighting
  • All lighting is covered with a suitable shade
  • All bulbs work
  • Curtains and blinds are good quality
  • Curtains and blinds open and close properly
  • Curtains and blinds darken the room properly
  • Mirrors are safely located and fixed
  • Mirrors facilitate dressing, shaving, making-up etc.
  • There is at least one good chair for the Service User
  • There is at least one good chair for guests
  • Table facilities are domestic in character
  • Table facilities operate at chair/bed height
  • Flooring is in good condition and not “taped-up”
  • Flooring is suitable to the circumstances
  • There are no unpleasant flooring odours
  • Sufficient drawers for storing clothes neatly
  • Drawers are in good condition
  • Drawers are domestic in character
  • Hanging space is sufficient for the clothes to be hung
  • Suitcases are not stored in the Service User’s room
  • Footwear is stored in an enclosed area
  • There are at least two double electrical sockets
  • Those sockets are easily accessible
  • There are no multi-way block adaptors
  • There are no trailing cables or wires
  • The room can be privately locked by the Service User
  • Valuables can be locked away by the Service User
  • There are no free standing heaters, radiators, blowers etc.


Those in our care expect to enjoy the same standards of privacy we all generally expect to enjoy. Being alone, free from intrusion or disturbance etc. are basic human rights and need to be reflected in our care practices and attitudes as pivotal to our standards of care.

By nature, being cared for can make it harder to enjoy privacy than, for example, living in one’s own home total independently . We need to stay alert to this and sensitive to its significance.

Confidentiality, trust, gossip all contribute to both the reality and perception of privacy which is another dimension of why we take such matters so seriously.

Consultations with those in our care by the following professionals, and similar others, will always be strictly in private unless specifically requested otherwise:

  • health
  • social care
  • law
  • finance

Practical Privacy

Staff will always knock on Service Users’ room doors, bathroom and toilet doors before entering or being invited to enter.

Service Users’ can lock their own private areas (albeit we are able to access them in emergencies)

Service Users’ have privacy in reading and/or writing mail. This includes electronic mail (where accessible) with particular regards to the confidentiality of passwords.

Service Users’ may have the private use of the telephone whenever they want by using the telephone located in the downstairs dedicated private lounge.

Service Users’ can dine and entertain privately as they so choose